January 4, 2011

Which eBook Reader is best? DO NOT BUY NOOK!

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Last year for Christmas, my daughter received a Barnes and Noble NOOK eBook Reader. She has read over a hundred books on her Nook. I wish I could say this has been a trouble free experience, but NOOK is not worth the money.

Ebook readers certainly are environmentally-friendly when you consider how much paper is saved; however, the electronic components and energy used in production do not balance out saved paper if the device is buggy and ultimately fails.

Our first Nook was a constant source of frustration. Regularly books would not open and have to be sideloaded. A few times the device simply got stuck and had to be restored to factory defaults. Software updates are usually buggy and do not solve the problems. Then after eight months, our Nook got a crack in the outer bevel case. Barnes and Noble shipped us a new one. Five months later, the e-ink screen has failed on the replacement device.

Our warranty has expired just days ago, and Barnes and Noble will do nothing for us. We are left with a worthless device. It has been nothing but trouble from the beginning, when you had to go to a store to actually register and use the device. I am extremely disappointed with Nook and Barnes and Noble.  I will no longer support this bookstore chain.  A little bit of internet research and you will discover how buggy these devices are.

I will not be buying a replacement device. The Nook is slow, and even though you get used to sideloading, it isn't always possible when traveling. Looks like a Kindle is in our future, now that we are hooked on eReaders.

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Posted by Jennifer Lance at January 4, 2011 12:40 PM

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